COVID-19 Protection Framework Orange

 Our stores are open, however you may see some changes in the way we operate, to meet the guidelines set out within the framework of the Orange setting and meet all necessary health and safety guidelines. Please practice social distancing and wear a face covering. If you prefer our online store is open and we are safely packing and dispatching your orders following NZ Covid protocols. With the increased demand for online shopping and the extra safety measures we’ve got in place to keep our team safe, combined with the extra pressure on our courier partners, we ask that our customers please be patient. We expect orders will take longer than usual to reach you, but we’ll continue to do our best to deliver your order as quickly as possible.
Due to the current ever-changing environment, COVID-19 is set to have a significant impact on small business, and our family would greatly appreciate your continued support more than ever throughout this time. At the heart of our business we are one family, 3 generations of mothers and daughters committed to bringing beautiful fashion for our gorgeous clientele. We also employ wonderful local ladies from Timaru and Hamilton to assist you in our stores, though at least one family member is always on deck every single day of the week.

Yesterday, we lost three major end of season events due to cancellations or postponements that were due to be held over the next three consecutive weekends. This most definitely has an effect on our business. We work very hard and commit ourselves to our products, teams, and customers, and are still very dedicated in what is shaping up to be a very difficult season ahead.

We are following advice provided by the NZ Government and Ministry of Health; staff and customer health have always been of great importance to us, and due to the current environment, we have increased cleaning and disinfection in our stores especially in high-touch areas and our fitting rooms. Keeping our staff fit, healthy, and able to serve you in store, or pack your online orders to send them to your homes and protecting yourselves and ourselves is our ultimate aim.

Once again, we thank you for your support of our dreams, and encourage you to still choose to shop with us online if in store is not an option. We have some very special exclusive event stock that will now not be debuting at an event that we will be sharing online soon and have some exciting online ideas to brighten up the near future that we face together with uncertainty.

Stay safe and wash your hands x

Thank You and Kind Regards from all of the 19 Black Team;
Judy, Charlotte, Summer, Lyn, Annabel, Ella, April, Leanne, Shannon, Sophie, Emma-Jade, and Cailyn

Posted: Sat 21 Mar 2020