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COVID-19 Protection Framework Orange

 Our stores are open, however you may see some changes in the way we operate, to meet the guidelines set out within the framework of the Orange setting and meet all necessary health and safety guidelines. Please practice social distancing and wear a face covering. If you prefer our online store is open and we are safely packing and dispatching your orders following NZ Covid protocols. With the increased demand for online shopping and the extra safety measures we’ve got in place to keep our team safe, combined with the extra pressure on our courier partners, we ask that our customers please be patient. We expect orders will take longer than usual to reach you, but we’ll continue to do our best to deliver your order as quickly as possible.

19 Black Customer Service & Store Contact Details


North Island
Te Awa, The Base Shopping Centre
Te Rapa, Hamilton

(next to Farmers entrance)

ph: 027 2833993 

Sat-Wed: 9am-6pm
Thur 9am-9pm
Fri: 9am-9pm

Public Holidays 10am-6pm




South Island
298 Stafford Street
Timaru
7910
ph: 027 6270533
Mon-Fri: 10am-5pm
Sat: 10am-4pm
Sun: Closed
Customer Service 19 Black HQ
ph: 027 3590079
Mon-Fri: 10am-5pm
We will endeavour to reply to your enquiry within 24-48 hours.